Refund policy
Refund Policy
Effective Date: 2/3/25
At EVO Red Light, we strive to provide high-quality red light therapy. If you are not satisfied with your purchase, we offer the following refund policy:
Returns & Refunds
• Eligibility: To be eligible for a refund, your item must be in the same condition that you received it. It must also be in the original packaging.
• Timeframe: You may request a refund within 30 days of receiving your order.
• Process: To initiate a refund, please contact us at evoredlight.com with your order number and reason for the return. We will provide further instructions.
• Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Late or Missing Refunds
If you haven’t received a refund yet, please check with your bank or credit card provider, as it may take several business days to process. If you still have not received your refund, contact us at [your email/contact info].